Limited Product Guarantee
You have Fifteen (15) calendar days guarantee on all physical products sold Product guarantee are against manufacturer defect only. Additional one (1) to two (2) year Warranty may be provided directly by the manufacturer or Third Party Warranty Provider. Digital products or services do not come with guarantee except if provided by creator of digital goods or services
Product guarantee covers product exchange only, we do not offer cash refunds or credit refunds. Product exchange turnaround time is subject to product availability.
Exchanges may be allowed in the case of manufacturer defect only. To be eligible for exchange customer must make a request of us in-store, via telephone, or email. In the case of telephone or email request customer may be asked to provide photo or video proof of manufacturer defect. Your item item must be returned in the same condition that you received it. If customer request is approved, customer must ship item(s) in the original packaging that it was shipped in. Your item needs to have the receipt or proof of purchase. Once we receive your item, we will inspect it and notify you that we have received your package. We will immediately notify you on the status of your exchange after inspecting the item. If your exchange is accepted, we will initiate a replacement order and ship to you.
All digital items/products/licenses are sold with a product guarantee. Digital items/products/licenses cannot be refunded or exchanged for any reason. We do not offer cash refunds or credit refunds on these items
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non¬refundable. If you receive an exchange. We will pay the cost of shipping back to you using the shipping method chosen by us.
Extended one (1) to two (2) year warranty is available for certain products. This is purchased separately.
Modification to the Service or Prices
Prices for our products are subject to change without notice.
We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time.
We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of the Service.
If you have any questions about this Agreement, please contact us filling this contact form